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General

What is TextNow?

  • SIM Upgrade Offer
  • What's included with Free Flex Data
  • Getting started with TextNow
  • What is Ad-Free+?
  • Buying a phone from Swappa
  • TextNow Service FAQ
See all 8 articles

Manage My Account

  • Canceling In-App Purchases
  • Changing your profile information
  • Adding and managing data passes
  • Deactivating your TextNow SIM card and canceling your service
  • Managing Payments and Adding Funds
  • How to change your number
See all 10 articles

How To and Feature Preferences

  • Deleting your TextNow Account and Data
  • 911 Emergency Calling
  • Finding the right SIM card size for your device
  • 988 Crisis Line Calling
  • Getting Started With Your iPhone
  • Where can I find my ICCID?
See all 26 articles

Help! Troubleshooting Solutions

  • Android eSIM Beta FAQ
  • iOS eSIM Beta Testing FAQs
  • Using devices on Android 12 or below with an upgraded SIM
  • Press and Hold CAPTCHA login issues
  • Calling not working, calls dropping, calls not ringing and other calling issues
  • Why was my account limited?
See all 17 articles

Safety Center

  • Verifying your identity with Persona
  • Safety Features
  • Help! Someone is using TextNow for impersonation
  • Help! I’m being harassed
  • Civil Requests
  • How to exercise my CCPA rights

Law Enforcement Information

  • What is TextNow?
  • Our Policies
  • Submitting Orders / Requests To TextNow
  • Non-Disclosure Requests
  • Emergency Disclosure Process
  • Preservation Requests
See all 8 articles
TextNow Support