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Finding the right SIM card size for your device

  • Updated

Some phones have different sized SIM card trays, so you may have to use the SIM card sizer tool that came with your TextNow SIM or purchase one online if it doesn't fit in your new device. 

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There are three SIM card sizes that you'll receive:

  1. Standard (largest)
  2. Micro
  3. Nano (smallest)

Open your phone's SIM tray and find the SIM size that fits your device.

  • For standard sized SIMs you'll need to use all three pieces fit together.
  • For micro sized SIMs you'll need to make sure the nano SIM is inserted into the middle piece.
  • For nano SIMs you'll need to pop out the smallest piece to use on its own.

Still looking for help?

If you're having trouble or have a question that isn't answered here in our Help Center, our support team can help you over Chat. Our agents are available every day to help you with any questions you might have. Our chat hours are 10am-5:30pm (Eastern), every day. Just look for the little purple bubble at the bottom of any Help Center page!
 
PRO TIP: For the best chat experience, please try to visit us on a different device than the one that you're looking for help with. That way we can troubleshoot the issue without risking the chat window being closed!

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