Chat With Us
Our agents are available every day to help you with any questions you might have. Our chat hours are 10am-5:30pm (Eastern), every day. Just look for the little purple bubble at the bottom of any Help Centre page.
PRO TIP: For the best experience visit us on a different device other than the device that you're contacting us about. That way we can troubleshoot without risking losing the chat.
If you're reaching out after our chat hours have closed we have two other ways that you can reach out:
Check Out Our Help Centre
We have lots of articles that can quickly answer common questions like How can I lock my number? and What is video calling? With easy to follow steps you can get the help you need without having to be on hold or wait in line! You can visit the Help Centre here.
Yes, We Have Twitter!
If the social sphere is more your style you can reach out on Twitter by tagging us @textnowhelp. Tweet at us!