We understand that there will be times where you might have questions about our service. Here at TextNow, we don't believe in having people wait hours on hold so instead we've forgone the old phone lines and instead have faster and more efficient ways of getting in touch with us so that you can get back to the good stuff like texting your friends when the next sushi date is!
Check Out Our Help Centre
We have lots of articles that can quickly answer common questions like How Do I Port My Number? and How Can I Upgrade My Plan? With easy to follow steps you can get the help you need without having to be on hold or wait in line! You can visit the Help Centre here.
Chat With Us
The next best way for quick help is visiting us on Chat. Our agents are available every day to help you with any questions you might have. Our chat hours are 10am-5:30pm (Eastern), every day. Just look for the little purple bubble at the bottom of any Help Centre page. PRO TIP: For the best experience visit us on a different device other than the device that you're contacting us about. That way we can troubleshoot without risking losing the chat.
Yes, We Have Twitter!
If the social sphere is more your style you can reach out on Twitter by tagging us @textnowhelp. Tweet at us!