If you need any help with the TextNow app or are having issues with your service, the best way to get in touch is by accessing our Chat Support. If you have a question outside of our chat hours, you can also look for answers in our Help Center articles or visit our social media pages.
Chat With Us
Our agents are available seven days a week from 10am-5:30pm Eastern to help you with any questions or issues you might have. You can open a chat by clicking on the purple Support bubble in the bottom-right corner of any Help Center page or article (including this one!) and then clicking the "Get in touch" button that will appear above the text box after a few seconds.
Keep in mind that if you navigate outside of the Help Center in the same window you've opened a chat, the conversation will be closed!
PRO TIP: For the best experience, visit us on a different device than the one you need help with so we can troubleshoot without risking the chat being dropped.
Visit our Socials for Support
Feel free to Direct Message us on any of our socials below if you have any questions or need help and are unable to access our Chat Support.