You can make most account-related changes on your own, right here on TextNow.com's Self-Help portal!
From your My Account page, you'll be able to:
- Make changes to your plan
- Manage your payments
- Swap the active device on your account
- Port your number into or out of TextNow
- Change your personal information on your TextNow profile
- Change the email address on your TextNow account
- Change your password to your TextNow account
- Add cash to your account balance from a credit/debit card or PIN code
- Check on your order status
- Set your online messaging and calling preferences
When you sign into your account here, it will bring you to your Conversations page. Click on My Account from the menu on the left of the Conversations page...
...which brings you to your Account page:
From here, you can manage your plan and payments, swap your service to another device, port your number into and out of TextNow, and access your account settings.
To get to your account settings from this page, tap on My Account in the top right hand corner and choose "Settings":
You can also access your account settings from the messaging page by click on Settings.