How can I lock in my number? – TextNow Support

Purchasing the Lock In Number subscription will allow you to keep your number no matter how much you use it. You will not lose your number due to inactivity and it provides support for receiving verification codes.

How Can I Buy it?

Lock In Number is an upgrade that can be found on the My Store page in the TextNow app for both Android and iOS. You only need to buy it once to be able to use it across platforms on the same account.

Open the TextNow App
Click the Menu icon
Select My Store
Scroll down and select on Lock In Number, then follow the onscreen prompts to complete your purchase!

Still looking for help?

If you're having trouble or have a question that isn't answered here in our Help Center, our support team can help you over Chat. Our agents are available every day to help you with any questions you might have. Our chat hours are 10am-5:30pm (Eastern), every day. Just look for the little purple bubble at the bottom of any Help Center page!

PRO TIP: For the best chat experience, please try to visit us on a different device than the one that you're looking for help with. That way we can troubleshoot the issue without risking the chat window being closed!

How Can I Buy it?

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