Welcome to TextNow Wireless! 🎊
When you activate your TextNow SIM card, your service will most likely be up and running once you go through the activation flow in the app! In some cases, you may need to set your APN settings manually to ensure that your data service works as expected so we'll take you through the steps to set that up here.
Android Activation Steps
If you're using an Android device and your TextNow SIM card is black, make sure you've gone through the activation flow in the app by clicking 'Activate your SIM card' in the menu drawer, or, follow the steps for your device at textnow.com/connect then continue with the steps below:
1. Go to your phone's Settings menu
2. Tap on Connections (it may also be called Networks or Networks & Internet)
3. Tap on Mobile Networks (it may also be called SIMs)
4. Select Access Point Names (you may need to scroll down and tap on Advanced then select Access Point Names)
5. At the top of the Screen, select Add (or +)
6. Under Name add TextNow
7. Under APN add textnow.static
8. Tap the 3 dots in the top right and select Save
9. Select the TextNow APN option
10. Go back to the Settings menu
11. Turn Airplane mode on and wait 10 seconds then turn it off again
12. Open the TextNow app and try sending a text or making a call to confirm service is working
12. Restart your device if you're still having trouble connecting
Android Step Walkthrough:
If your data is still not working after following the steps above, you may need to complete these additional steps:
Delete the current TextNow APN and re-add it with the details above and the information below in these additional fields on that same page.
If you're using an iOS device you don't need to add any APN settings, just follow the activation steps in the app! If you have added any APN settings manually, try deleting them and activating your SIM again.